Difference between revisions of "Fix Outlook Loading Profile"
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Some Windows 10 users have been complaining of an Outlook issue that prevents it from opening properly. | Some Windows 10 users have been complaining of an Outlook issue that prevents it from opening properly. | ||
<br>This issue is common with all Outlook versions from 2007 to Outlook 365. | <br>This issue is common with all Outlook versions from 2007 to Outlook 365. | ||
| − | <br> | + | <br>This is a common pattern for this issue – the user installs Outlook, sets it up and the program loads without problems. |
<br>Then, Outlook is closed but hangs indefinitely at the loading screen while displaying “Loading Profile“. The message remains until forcibly closed. | <br>Then, Outlook is closed but hangs indefinitely at the loading screen while displaying “Loading Profile“. The message remains until forcibly closed. | ||
== How to Fix == | == How to Fix == | ||
| − | # Navigate to tthe following address : | + | # Navigate to tthe following address. |
| − | + | #:<pre>C:\Users\[username]\AppData\Local\Microsoft\Outlook</pre> | |
| − | <pre> | ||
| − | C:\Users\ | ||
| − | </pre> | ||
| − | |||
# Rename the file located inside this folder. | # Rename the file located inside this folder. | ||
# If we got error in renaming the file, close or kill process and application which still using the file. | # If we got error in renaming the file, close or kill process and application which still using the file. | ||
# After the file renamed successfully, try to open the Outlook again. | # After the file renamed successfully, try to open the Outlook again. | ||
Latest revision as of 09:36, 7 November 2019
Backgroud
Some Windows 10 users have been complaining of an Outlook issue that prevents it from opening properly.
This issue is common with all Outlook versions from 2007 to Outlook 365.
This is a common pattern for this issue – the user installs Outlook, sets it up and the program loads without problems.
Then, Outlook is closed but hangs indefinitely at the loading screen while displaying “Loading Profile“. The message remains until forcibly closed.
How to Fix
- Navigate to tthe following address.
C:\Users\[username]\AppData\Local\Microsoft\Outlook
- Rename the file located inside this folder.
- If we got error in renaming the file, close or kill process and application which still using the file.
- After the file renamed successfully, try to open the Outlook again.
